Shipping policy

 

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there is issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you, you do not respond, you order will be canceled and your money refunded to you.


If you realize that you entered your shipping address incorrectly, please contact us ASAP. We will do our best to fulfill you request and change the address. If we are unable to, we do not take responsibility for the incorrect information.

If your tracking information states that your package was delivered and you have not received it, you will need reach out to your local post office. Sincerely Bold DOES NOT hold responsibility for packages that state DELIVERED. 

For Custom/SB Apparel orders: please allow 7-10 business days to process your order before shipping as these pieces are made to order & each piece is custom made. 

For all other orders: please allow 2-3 business days to process your order before shipping.

After your payment is authorized and verified, it can still take a day to process your order. This is just an estimate, though, and doesn't include weekends or holidays. When your order has been shipped, you will receive an email with tracking information. 

We offer USPS Priority Mail to most locations (domestic). Your shipping cost is displayed at point of checkout. 

Orders placed Friday-Sunday will ship Monday, the following business day.